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IT Network Administrator

Department: IT
Location: Troy, Michigan


Job Summary:

Are you an ambitious IT professional with a college degree and 1-3 years of network/system experience?  Are you looking to build your IT skillset and advance in the profession while being guided by a leader who is committed to your success?  If so, then this role is for you!  We are upgrading our IT infrastructure to the latest versions and have many projects to showcase your skills and help you grow to the next level in your career.  This is your opportunity to shine!

Credential Check Corporation has won several awards including being named as a Cool Place to Work and a NATIONAL Best & Brightest Company to Work For.  Find out why you'll love working here too!

Our Information Technology Network Administrator will ensure the availability and functionality of all of Credential Check’s information technology systems including hardware (servers, PCs, VMware, printers/scanners, and conferencing), communication (phone system, internet, middleware), and applications (CRM, Great Plains, Active Directory, Exchange, SharePoint, Office 365, and cloud-based apps).  In this role, the IT Network Administrator will work closely with the Director of IT and interact with all departments supporting various operational initiatives.  This role requires a highly resourceful individual with emotional intelligence, self-motivation, integrity, and the ability to maintain absolute confidentiality.  A composed demeanor, excellent communication skills, and the ability to follow through are a must.  

Job Responsibilities:

•	Support LANs, VPN, users, applications, internet, and intranet systems.
•	Maintain system efficiency & performance not limited to, network facilities, servers, workstations, printers, phones, VPN, email & intrusion detection systems and all technology related items.
•	Maintain & monitor network and systems to ensure security.
•	Analyze and isolate issues.
•	Setup new team members, identify user needs and troubleshoot problems reported.
•	Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
•	Documentation and inventory of all IT systems.
•	Assists in the implementation of new operating systems, servers, hardware deployments and upgrades not limited to new system migrations and or existing system upgrades. 
•	Participate in disaster preparedness plan preparation and deployment. 
•	Monitor and maintain anti-virus and security applications for network and workstations.
•	Researches and prepares recommendations, solutions and quotes for new technologies, equipment, suppliers, products and assists in deploying. 
•	Maintain an IT request tracking system that allows clients (internal and external) to submit requests and receive communication on statuses and completion of request.
•	Timely communication with status of task and IT items to Leadership including COO and IT Director.

Qualifications:

•	College degree and 1 to 3 years of relevant network system experience within the business to business services sector preferred.
•	Microsoft SharePoint and Office 365 experience preferred.
•	Ability to multi-task and complete assignments within agreed upon time frame.
•	Ability to travel < 10% local and overnight.
•	Team participation skills as well as the ability to work independently.